Ledger@ Live® (en-US) | Ledger Support — Full Guide to Getting Started and Managing Your Crypto Securely
Ledger@ Live® (en-US) is the official desktop and mobile application developed by Ledger® for managing digital assets securely. Whether you're holding Bitcoin, Ethereum, Solana, or a wide variety of tokens, Ledger Live offers an all-in-one platform to manage, stake, and trade your assets. Combined with your Ledger® hardware wallet, it ensures maximum protection, giving you full ownership of your crypto.
This guide walks you through how Ledger Live works, how to get started, and how Ledger Support can assist you at every step.
What Is Ledger@ Live®?
Ledger Live is the control center for your Ledger® hardware wallet. It allows you to interact with the blockchain without ever exposing your private keys online. You can buy, sell, swap, and stake cryptocurrency — all while your keys remain securely stored inside your Ledger device.
Ledger Live is available on both desktop (Windows, macOS, Linux) and mobile (iOS, Android), ensuring flexible access while maintaining high standards of security.
Key Features of Ledger@ Live®
Secure Wallet Management
Ledger Live lets users manage over 5,000 digital assets. You can send, receive, and monitor your portfolio all in one place. Every transaction must be approved physically on your Ledger device, ensuring that no unauthorized action can occur.
Buy and Sell Crypto
Through integrated partners, you can purchase cryptocurrency with fiat currency directly within Ledger Live. Once purchased, the assets go straight to your secure wallet — not an exchange account.
Swap Between Cryptocurrencies
Ledger Live supports token swaps, allowing you to exchange one crypto for another without transferring your assets to an exchange.
Staking for Passive Income
Ledger Live supports staking for assets such as Ethereum, Polkadot, and Tezos. You can earn rewards directly from your wallet, with full control and ownership of your coins.
NFT Management
Ledger Live also supports NFT viewing and transfers on Ethereum and Polygon. You can manage your NFTs securely alongside your crypto assets.
How to Get Started with Ledger@ Live®
Step 1: Download Ledger Live
Visit the official Ledger source and download the app on your computer or mobile device. Always verify the source to avoid counterfeit software.
Step 2: Set Up Your Ledger Device
Connect your Ledger Nano S Plus or Nano X and follow the on-screen instructions. Create a secure PIN and write down your 24-word recovery phrase. This phrase is your only backup — never store it online or share it with anyone.
Step 3: Pair with Ledger Live
Open the Ledger Live app and complete the genuine check process. This confirms your device hasn’t been tampered with and is safe to use.
Step 4: Add Accounts
Install apps for the cryptocurrencies you want to manage using the Manager tab. Then add accounts for each asset, which allows Ledger Live to display balances and generate receiving addresses.
Step 5: Manage Your Crypto
Once set up, you can send, receive, buy, swap, and stake cryptocurrencies. Every transaction will require approval on your Ledger device for security.
Navigating Ledger Support
Ledger provides a comprehensive support system to help users resolve issues, understand features, and stay secure.
Help Center
Ledger's Help Center includes setup guides, troubleshooting articles, and FAQs. It's a rich resource for both beginners and advanced users.
Live Chat and Ticket Support
If you can’t find what you need in the Help Center, Ledger offers live chat during business hours. You can also submit a support ticket for more detailed assistance.
Security Alerts and Updates
Ledger Support keeps users informed of the latest security practices and threats. Always check the Ledger Support section for firmware updates, app version announcements, and scam warnings.
Common Issues and Troubleshooting
Device Not Recognized
Ensure you’re using an official cable and USB port. Try updating the Ledger Live app and reconnecting the device.
Forgotten PIN
Reset the device and restore your wallet using the 24-word recovery phrase. Ledger cannot recover this phrase for you, so store it securely.
Lost Device
If your device is lost or damaged, a new one can restore your assets using your recovery phrase.
App Sync Issues
Clear cache in the Ledger Live settings or reinstall the app. Always make sure you're running the latest version.
Best Practices for Secure Usage
- Never share your 24-word recovery phrase, not even with Ledger Support.
- Store your recovery phrase offline in a fireproof or waterproof safe.
- Regularly update your Ledger device firmware and the Ledger Live app.
- Always verify receiving addresses on your device screen before transactions.
- Avoid using unofficial software or browser extensions claiming to be Ledger-related.
Final Thoughts
Ledger@ Live® paired with a Ledger hardware wallet is one of the most secure ways to manage your digital assets. The app offers flexibility, simplicity, and advanced features like staking and NFT support, all within a secure environment. With Ledger Support always available to guide users, even those new to crypto can confidently take control of their digital wealth.